Contact Us

In today’s modern world, we are here to serve you in communicating through whatever means necessary to make sure that we answer all of your questions and put you at ease in building your dream home. As a builder of custom homes Colorado Springs, we have strived for many years to provide an outstanding level of communication to all of our clients as they walk through what might seem like a daunting task of building a brand new custom home. We believe that communication is of paramount importance as you go through the process. We have many ways that you can contact us during the process starting with a simple phone call to a text message or email. Occasionally we even have customers who want to communicate via snail mail. We are happy to do that as well. We believe in having a regular form of communication with all of our customers as they go through the process. We have found through the years that many customers want to know what is going on with the construction of their home from week to week and month to month. Most people prefer fairly regular frequent updates on the status of their home with regards to what was recently completed and what is upcoming to be completed in the week or months ahead. We feel like this is a small thing for somebody to ask when they’re investing such a large investment into their home.

From the moment that you begin communication with us, we think you will find us very easy to communicate with. Communication typically begines with a customer calling us or emailing us with a request for information about our homes. When this happens, we start keeping track of you as a prospective-client and of all the particular details and amenities that you are looking for in your home. We keep a copious list of very detailed notes about exactly what your desires are in the home, what you want in the Home site that you build on, and what you are looking for from the budgeting and finish level in the home. If this attention to detail is what you are looking for in a builder who is going to build you a custom homes Colorado Springs, then look no further than us. Once we have gone through the planning phase where we distinguish the floorplan that will work the best for you or your family, we then move to the next phase which is pricing out the home. We pay specific attention to small details during this phase- any item, no matter how small, that you’d like priced into the home we can include. We feel as though anyone with that sizable of an investment as they want to build a home, deserves someone on the other end of that line, helping to fill out all the details, as particularly as possible to make sure that no detail is missed and no mistakes are made.

Another important portion of the contact that we help facilitate for our customers is getting in contact with the lender who is going to finance the mortgage for your home. We don’t want to leave you to try to figure that out all on your own when we have had a ton of experience helping many different customers go through that process. Our hope is to give you our expertise and experience to help you walk through that part of your home purchase. We typically start with a lender handoff conversation early in the process when you are just trying to get your initial quotes on what payments will be with the type of mortgage that you are looking to get. Many of our customers aren’t sure what type of mortgage they actually want at the beginning so we try to help educate you on the various different types of loans that are available. Our preferred lenders are a part of that conversation so that it makes the process very simple for you. As a company who builds custom homes Colorado Springs, we feel that it’s very important to make sure that our customer gets all of their questions answered with regards to financing before they finalize any decisions on that.

During the part of the process where you are selecting the materials finishes and features that you want in your home it is very important to be in regular contact with our team. From the sales person to the design staff we are very knowledgeable on what it takes to build Custom Homes, Colorado Springs. With materials changing all the time, it’s important that you are very aware of all of the options that are available to you, as well as the price points of those options. Our team is able to put together a comprehensive list along with pictures for you to look at in order to be able to make the decisions about what features we include in each one of our homes, as well as the optional features that you can choose from to upgrade in your home. Your experience picking out your finishes and features will be directly proportional to the amount of communication that you receive during this part of the process. This is why we strive to maintain very clear and transparent pricing for you, as well as setting the proper expectations of what comes standard in our homes that is included in the base price, as well as what features are optional upgrades.

The next step as we build your custom homes, Colorado Springs for you is the purchase agreement. When you contact us for the purchase agreement, we will be happy to let you review our documentation prior to signatures. That way you were able to go through it thoroughly in the comfort of your own home and bring any questions you might have about our paperwork back to us prior to signing. We feel that it’s very important for you to have clear communication on any paperwork that you are signing. Then as we go through the process of building, we put you in regular contact with the person in charge of the construction of your home. After the home is completed, we then move into the Warranty phase.

As a builder of Custom Homes Colorado Springs, we make sure to maintain contact with you all the way through the entire warranty period on your home. You are always welcome to contact us anytime you have a situation you want us to address for you. If we don’t hear from you, then we will be in contact with you periodically throughout your warranty. To check in and make sure everything in your home is working properly.